Cookies Policy

This Cookies Policy explains how S99 Casino uses cookies and similar technologies when you visit or use its website and related online services. It should be read together with our Privacy Policy and any applicable website terms. By continuing to browse or use the website, you acknowledge that cookies may be placed on your device where permitted by law. You can manage some cookie preferences through your browser or any cookie controls made available on the website.

S99 Casino operates under the brand name SUPER99AU (S99AU), targeting Australian players. The platform uses HTTPS encryption, SMS verification at registration, and requires identity documents before processing withdrawals.

What are cookies?

Cookies are small text files or similar data files that may be stored on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be linked with other information we hold about you, such as account, device or usage information.

S99 Casino may also use technologies that perform a similar function to cookies. These may include pixels, tags, software development kits, local storage and device identifiers. For convenience, this policy refers to all of these technologies as cookies unless a distinction is necessary.

Cookies can be set by the website you are visiting, known as first-party cookies, or by another service operating on the website, known as third-party cookies. Third-party providers may process information in accordance with their own privacy notices and policies. We aim to use such services in a manner that supports the operation, security and improvement of our online services.

Why cookies are used

To help the website load correctly and provide requested features.
To keep pages, forms and account areas functioning during a session.
To remember selected preferences, such as language, region or display settings.
To help protect accounts, transactions and the website from suspicious or harmful activity.
To understand how visitors use the website so that content, navigation and performance can be improved.
To measure the effectiveness of communications or marketing where this is permitted and appropriate.
To support compliance, auditing, fraud prevention and responsible operation of gambling services.

Types of cookies we may use

Strictly necessary cookies

These cookies are needed for core website functions. They may support account access, security checks, session management, page navigation and other services you request. Without them, parts of the website may not operate properly. Because they are necessary for the website to function or provide a service requested by you, they may not be capable of being disabled through standard cookie preference tools. You may still be able to block them through your browser, but doing so can prevent access to important features.

Preference and functionality cookies

These cookies help the website remember choices made during previous visits. They may make the site easier to use by retaining selected settings, reducing the need to repeat information and presenting content in a way that is more relevant to your device or preferences. If you delete or block these cookies, some settings may need to be selected again each time you visit.

Analytics and performance cookies

Analytics cookies help us understand website traffic and general usage patterns. They may show which pages are visited, how visitors move through the website, whether pages perform as expected and where improvements may be useful. The information is generally used in aggregated or pseudonymised form where possible. These cookies are intended to help us improve the customer experience, website reliability and presentation of information.

Security, compliance and fraud-prevention technologies

Cookies and related technologies may be used to identify unusual activity, protect the website, help prevent unauthorised access and support the integrity of accounts and transactions. Information from these technologies may be assessed alongside other information for security, compliance, anti-fraud and responsible gambling purposes. Refusing these technologies may affect our ability to provide certain online functions or assess activity securely.

Marketing and advertising cookies

Where permitted by applicable law and our consent settings, marketing cookies may help measure communications, understand how campaigns perform or present information that may be more relevant to a visitor. These cookies may be placed by S99 Casino or by selected service providers acting on our behalf. We do not use cookies to remove your responsibility for making informed gambling decisions. Gambling should be treated as entertainment, and you should only participate where it is lawful and suitable for you.

Managing cookies and your choices

You may be able to accept, reject or remove cookies through your browser settings. The steps differ between browsers and devices, so you should check the help or privacy section of the browser you use. Some browsers allow you to block all cookies, block third-party cookies only, delete cookies when the browser is closed or receive a notification before a cookie is stored.

If the website provides a cookie banner, preference centre or other consent tool, you can use it to review available choices. Your selections may apply only to the browser or device used to make them. If you use multiple devices, browsers, private browsing modes or cleared browser data, you may need to set your preferences again.

Review the cookie notice or preference controls displayed when you first visit the website.
Choose whether to allow optional categories, where those choices are available.
Use your browser settings to delete existing cookies or prevent future cookies from being stored.
Revisit the available preference controls if you change your mind.
Contact us through the channels made available on the website if you have a question about cookie use or privacy choices.

Blocking or deleting cookies does not always remove information that has already been collected or stored by another service. It may also affect website performance. For example, you may be signed out, lose saved preferences or be unable to use account, payment, security or other interactive features. Some services may not respond correctly if essential cookies are blocked.

Where consent is required for optional cookies, we will seek consent in accordance with applicable requirements. You may withdraw consent for optional cookies using available controls, although withdrawal does not affect processing that occurred before your choice was changed and does not necessarily affect strictly necessary technologies.

Privacy, updates and further information

Information collected through cookies may include an internet protocol address, browser type, device type, operating system, approximate location, pages viewed, links selected, visit dates and times, referring pages and interactions with the website. The information collected will depend on the cookies enabled, the services used and your device settings. We handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements.

Cookies may be provided by service providers that help with hosting, security, analytics, customer support, fraud prevention, website performance or other operational functions. These providers may process information on our behalf and may have their own terms or privacy notices. We take reasonable steps to require appropriate handling of information, but third-party services are not controlled entirely by S99 Casino.

Cookies generally remain on your device for different periods. Session cookies are normally removed when a browser session ends, while persistent cookies may remain until they expire or are deleted. The period depends on the purpose of the cookie, the settings of the relevant service and your browser controls. We may change the cookies used on the website as services, technology, legal requirements or operational needs develop.

S99 Casino may update this Cookies Policy from time to time. The updated version will be made available on the website and will apply from the date indicated or, if no date is stated, from publication. We recommend checking this page periodically so that you remain aware of how cookies and similar technologies are used.

If you have questions about this Cookies Policy, your cookie choices or the handling of personal information, please use the contact or support options published on the S99 Casino website. Do not include passwords, payment details or other sensitive information in an enquiry unless it is requested through a secure and appropriate process.